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What is Herbalife’s Gold Standard?

Herbalife Gold Standard at Health-n-Fitness

Herbalife doesn’t just provide industry standard consumer protections, it sets the gold standard in the industry with a series of guarantees that customers and members can rely upon.

Herbalife’s Gold Standard Guarantees:

Low Start-Up Cost

There are no minimum purchases required and there is a low cost of entry. There is no requirement to purchase any sales or business tools (other than the Herbalife member pack) to start up or succeed in your Herbalife membership.

Money-Back Guarantee

There is a fully refundable, 90-day money-back guarantee for the cost of the Herbalife Member Pack if membership is canceled for any reason. There is a 100% refund guarantee on products, plus return shipping costs for the return of all unsold products purchased in the prior 12 months if membership is canceled for any reason.

Up-Front Business Opportunity

Information We provide clear, accurate, and timely disclosures to prospective members regarding potential income in our Statement of Average Gross Compensation, and make sure new members are aware of all Gold Standard guarantees before their membership application and agreement is accepted.

Written Acknowledgement

We require a new member to acknowledge in writing that they are aware of each of these Gold Standard Guarantees before their Membership Application is accepted.

Strong Product and Business Opportunity Guidelines

We clearly define the benefit of each product and appropriate method of use directly on the product label so the right product is taken the right way to achieve the best results. Approved product claims and product information can also be found in Books 2 and 4 of the Herbalife Member Pack, product brochures, other official literature, and on We provide realistic expectations of the business opportunity and the effort required to succeed at all levels.

Herbalife and our Members are committed to the highest standards of ethical behavior. If you become aware of any unapproved claims related to Herbalife products, representations relating to the income opportunity that are not aligned with Herbalife’s Statement of Average Gross Compensation or other questionable behavior by a member, please contact Distributor Relations at 866-866-4744.

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